The Value of Bay Equity Service

Posted by on March 13th, 2019

Whether first-time home buyers or veterans of the mortgage game, Bay Equity Home Loans’ borrowers receive tremendous value working with our experienced, knowledgeable loan officers.

Frank Blakeley and the Arriza family from Mission Viejo, CA.

Whether or not they’re ready to buy, Bay Equity’s teams educate potential homeowners on the steps to take. Communication and transparency begin the moment of first contact, and continue long after the closing documents are signed, says Mission Viejo, CA, Area Sales Manager Frank Blakeley.

Hermie Arriza and his family closed their first home loan with Frank in February, deciding to purchase the home they’d been renting.

“I want to have clients for life. If people aren’t ready to buy, I still work with them,” Frank says. “People trust I have their best interests at heart.”

Frank with VA loan recipient Jon Ryalls

Bay Equity offers a wide array of mortgage loan products including FHA, Conventional, USDA, Jumbo and VA loans. Bay Equity also offers some exclusive programs, including “Giving to Heroes,” providing significant discounts in the form of closing credits to veterans, teachers and other public servants.

Veteran Jon Ryalls closed a VA loan with Frank Blakeley in February.

Sales Manager Jennifer Mericle leads the team at Bay Equity’s Lakewood, CO, branch. When you borrow with Bay Equity, you become part of a family: A family that focuses on exceptional customer service, innovative programs and positive impacts on the community.

With nearly two decades in the industry, Jennifer is one of the most respected and in-demand mortgage professionals in the greater Denver area. She’s a member of a Women’s Chamber Group and actively supports Habitat for Humanity.

“We find out a client’s motivation, then create a strategy that aligns with their goals. Whether it’s a refinance or a new purchase, we want to set them up for life,” Mericle states. “I think this approach is what keeps them coming back, and recommending me to their friends and family.”

First-time borrowers Dana Altenbach and fiance David Shontz III say Mericle took the time not only to listen, but to truly hear their questions about savings and investment.

Jenn is the most sincere, kind-hearted person I’ve ever met! I’m so thankful we got to share our first-time home buyer journey with her,” Dana exclaims. “Her team made it SO easy, and without stress! I will send everyone I know getting ready to buy a home to her!”

If they come back, it will be as husband and wife. David surprised Dana by popping the question right after the final paperwork was signed!

Real estate agents also love the service they get. Bay Equity has a solid reputation for closing on time and providing a near-seamless transaction.

Whatever your lifestyle need, be it a retirement castle or a first “place of your own,” Bay Equity’s loan professionals have the information you want, laid out in simple, easy-to-understand terms.

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